Create Ticket
Create Ticket in Freshdesk when New Call in Aircall
Automatically run Create Ticket in Freshdesk whenever New Call happens in Aircall.
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Create Ticket, List Tickets, Get Ticket.
Set any of these up in a few clicks. Every workflow is fully configurable.
Create Ticket
Automatically run Create Ticket in Freshdesk whenever New Call happens in Aircall.
Triggers are the events in Aircall that start a workflow. Actions are the steps it runs in Freshdesk.
Read Aircall calls and contacts; trigger on new calls.
Fires when a new call is logged. Polls calls and dedupes by id.
Three steps run automatically, every time.
Fires when a new call is logged. Polls calls and dedupes by id.
WorksBuddy instantly connects Aircall to Freshdesk no code, no manual steps.
Each recipe connects Aircall to Freshdesk automatically.
Automatically run Create Ticket in Freshdesk whenever New Call happens in Aircall.
Put the two apps on autopilot with WorksBuddy no code, ready in minutes.
Get Ticket
Automatically run Get Ticket in Freshdesk whenever New Call happens in Aircall.
List Contacts
Automatically run List Contacts in Freshdesk whenever New Call happens in Aircall.
List Tickets
Automatically run List Tickets in Freshdesk whenever New Call happens in Aircall.
Update Ticket
Automatically run Update Ticket in Freshdesk whenever New Call happens in Aircall.
In the meantime, you can pair Aircall with one of our active agents:
Create Ticket, List Tickets, Get Ticket.
Create a new support ticket. Requires a subject, description, and a requester email (or requester_id). status defaults to 2 (Open) and priority to 1 (Low) if omitted.
Retrieve a single ticket by its id.
List contacts (requesters) in the Freshdesk account.
List tickets. By default only tickets created in the past 30 days are returned; use updated_since to page further back.
Update fields on an existing ticket, such as status, priority, or subject.
Create a new support ticket. Requires a subject, description, and a requester email (or requester_id). status defaults to 2 (Open) and priority to 1 (Low) if omitted.
Automatically run Get Ticket in Freshdesk whenever New Call happens in Aircall.
Automatically run List Contacts in Freshdesk whenever New Call happens in Aircall.
Automatically run List Tickets in Freshdesk whenever New Call happens in Aircall.
Automatically run Update Ticket in Freshdesk whenever New Call happens in Aircall.