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Lumen Home Goods logo
E-commerce · Brooklyn, NY
Sample story

How a DTC brand lifted repeat purchases 34% and saved 60 hours a month on ops.

Lumen Home Goods
0%
more repeat purchases
0 hrs
ops hours saved / month
$5K
monthly tooling cut

The challenge

Every customer got the same email blast, and the small ops team typed up invoices and order updates by hand, so growth kept stalling.

The solution

Evox runs lifecycle email by customer behavior, Inzo handles invoicing and finance, and Revo automates the repetitive order steps that used to need a person.

Lumen Home Goods

The results

Repeat purchases rose about 34%, the ops team saved roughly 60 hours a month, and retired tools cut around $5K monthly.

Customers hear from us at the right moment now, and the back office runs itself.

Sample Contact
Sample ContactFounder (sample)

The connected workflow

One handoff to the next, no manual glue between tools.

Evox

Runs lifecycle email based on customer behavior.

Revo

Automates the repetitive order and ops steps.

Inzo

Handles invoicing and finance in one place.

More customer stories

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