Revo FAQ and troubleshooting
Common questions about Revo pricing, the execution engine, custom apps, security, and how to resolve failed workflows.
This page answers common questions about Revo and lists fixes for the issues teams hit most often when building and running workflows.
Frequently asked questions
Troubleshooting
A workflow fails on a single step. Open the execution view and read the step-by-step logs and error details. Revo's AI error resolution reads the error and suggests an exact fix in plain language. Temporal also retries failed steps automatically with exponential backoff.
A trigger is not firing. Check the trigger conditions. A workflow only runs when the incoming data matches the AND/OR rules you set. Confirm the condition operators and field paths match the actual payload.
A webhook is rejected. Verify the HMAC-SHA256 signature configuration matches the sending provider, and confirm you are using the unique webhook URL generated for that workflow. Use the test-with-sample-payload option to inspect what Revo receives.
A connected app stops working. Re-check the app connection in the dashboard. Pipedream Connect manages OAuth token refresh, but you may need to reconnect an account if access was revoked. Test the connection before reusing it.
You are unsure why a run behaved unexpectedly. Use test mode with mock data to run the workflow without side effects, and review the analytics dashboard and audit logs to trace run counts, error trends, and every change made to the workflow.