24K Trusted Customers
Ciao speaks in your caller’s language.
Ciao answers in the language your caller chose, even when they change it halfway through.
Why this matters
Your callers should not have to switch.
People ask in whatever language comes first, and plenty of them change halfway through the sentence.
Ciao answers in your callers' languages
Set the language per assistant, with a voice and a recognizer chosen to suit it.
Callers can mix two languages
Two languages inside one sentence is a case Ciao was designed for, not a failure.
Ciao can work it out itself
Auto-detect picks the language up instead of making the caller choose.
Ciao learns your words in any language
Your product names come from your own files, whichever language the call runs in.
What this means for you
What your callers never have to do.
No choosing from a menu, and no starting the sentence over again.
No language menu
Callers start talking instead of choosing from options.
Switching mid-sentence
Moving between languages does not break the conversation.
A voice that fits
Each language gets a speaking voice chosen for it.
Your terms, any language
Product names are taught to the recognizer from your files.
How it works
Ciao handles language three different ways.
Fix it, detect it, or let the caller mix. You choose, one assistant at a time.
Three ways to set the language
Pick one per assistant, and change your mind whenever you like.
Quality depends on what you pick
Each language runs on the recognizer and voice you chose, so test before you launch.
After the call
Ciao works inside the tools you use
Transcripts come back in the language they were spoken, and reach your systems on their own.
Questions teams ask before they go live
answered plainly, before you put Ciao on.
The major business languages, across Europe, Asia and the Middle East, with more being added as we go. Language is set per assistant, alongside a voice and a speech recognizer chosen to suit it. Tell us the ones your callers use and we will confirm them.
Put Ciao on your line today.
Call it in your own language and hear how far it gets.