Booked Before
They Hang Up.
Ciao answers the desk phone, finds a time that actually works, confirms it with the caller, and writes the booking down for you.
Answer the desk phone
like your best receptionist
Ciao picks up on the first ring, offers the times that are free, and confirms the booking while the caller is still on the line.
Automatic
Slot Finding
Ciao checks what is actually free before offering anything, so nobody is booked into a time that has already gone.
Automatic
Booking Confirmed
The appointment is agreed, repeated back, and written down while the caller is still on the phone with you.
Smart
Reschedule Handling
Callers moving or cancelling are handled on the call, so the slot goes back before anyone notices it sitting empty.
Hello! What time would suit you best?
Ciao holds a real conversation on your desk line, so callers say when they want to come instead of pressing numbers.
One diary.
Always current.
Bookings, changes, reminders and no-show chasing, all handled on the phone without anyone typing.
Booked on the Call
The caller hangs up with an appointment, not a promise that somebody will ring back.
Written to Your Diary
Name, reason, time and notes, on the booking before your desk staff open it.
Reminders That Land
Ciao rings ahead of the appointment, checks the caller is still coming, and frees the slot if not.
Live Desk Analytics
Calls answered, bookings taken, and the hours your line is busiest, per assistant.
New booking from an evening caller
Offered, confirmed, and written down in minutes
Today's calls
Overnight and through lunch
Call summary ready
Ciao answered on the first ring, asked what the appointment was for, offered the two times that were free on Thursday, confirmed the one the caller wanted, and wrote the booking down with their name and number.
Your desk opens
to a full diary
Ciao works the line overnight and through lunch, so the first thing your team sees each morning is a diary that filled itself.
One number.
Every kind of booking.
Ciao picks up, works out what the caller needs, and takes it to the end. Nothing waits in a queue for someone to be free.
Can I book an appointment?
I need to move Thursday
Are you open Saturday?
How much does it cost?
Can I cancel my slot?
Still have questions?
We have answers.
Ciao offers the times that are open, confirms the appointment on the call, and hands the booking back with the caller's name, reason and time.
Booked Before They Hang Up.
Ciao answers the desk phone, finds a time that actually works, confirms it with the caller, and writes the booking down for you.