Ciao is the AI voice agent in the WorksBuddy suite. It answers inbound calls, makes outbound calls, and holds a natural conversation in real time. Callers can interrupt, correct themselves, or change the topic, and Ciao keeps the conversation moving. After each call you get the transcript, a summary, and the answers the assistant collected. It is built for teams that make or take a lot of routine calls, such as lead qualification, reminders, and support.
New to Ciao? See the Ciao product page and plans & pricing on worksbuddy.ai.
What you can do
- Build an assistant from an industry template, by describing it to the AI Builder, or from scratch.
- Answer inbound calls on your own numbers and qualify each caller.
- Call one person, or call a whole list with batch calls and campaigns that handle pacing, quiet hours, and retries.
- Answer from your own documents, such as FAQs, policies, pricing, and product details, with a knowledge base.
- Hand a caller to a person on your team with a warm transfer that passes the context along.
- Review every call with its transcript, summary, outcome, and collected answers, and play back recordings in the console.
- Add a chat and voice assistant to your website with the web widget.
- Start calls and chats from your own software with the public API, and receive results through signed webhooks.
Ciao supports multilingual conversations and can follow callers switching between Hindi and English.
Explore Ciao
On worksbuddy.ai
How it connects
You set up assistants, phone numbers, and knowledge bases in the Ciao console. Your own systems then start calls and chats through the public API and receive each call's result on a signed webhook. See How Ciao connects.