Customer and Vendor Payments
Allocate payments across multiple invoices or bills, manage credit balances, and process refunds with receipts.
Inzo coordinates customer and vendor payments, including multi-invoice allocation, credit balance management, refunds with receipt documents, and vendor payments with multi-bill allocation and credit notes.
How it works
A single customer payment can be allocated across multiple outstanding invoices in one transaction. Customer credit balances can be applied to invoices, reversed, or cancelled, and credit types include returns, overpayments, adjustments, and discounts with a status progression from Open to Partially Used to Fully Used to Expired to Cancelled. Refunds generate receipt documents automatically. On the payables side, a single vendor payment can be allocated across multiple bills, and vendor credit notes can be applied to open bills or reversed.
Key capabilities
- Multi-invoice payment allocation in a single transaction.
- Customer credit balance management with apply, reverse, and cancel operations.
- Credit types for returns, overpayments, adjustments, and discounts with full status tracking.
- Refund processing with automatic receipt document generation.
- Vendor payments with multi-bill allocation.
- Vendor credit note application to open bills, with reversal support.
- Automatic receipt documents emailed for customer payments, refunds, and vendor payments.
Tips
Apply customer credit balances to open invoices before recording a new payment, so the customer's outstanding balance and credit position stay accurate.