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Recipient and Group Management

Manage recipients individually or in contact groups, track per recipient delivery, and view full email history with automatic suppression.

Recipient and group management lets you add and remove recipients individually or through contact groups, track delivery status per recipient across each campaign step, and view full email history on the contact record, with automatic suppression list management.

How it works

You add recipients one at a time or organize them into contact groups for campaign targeting. As a campaign runs, Evox tracks delivery status per recipient across every step, so you can see each individual's progress through a multi step sequence. Each contact record holds the complete email history for that person. Unsubscribes are processed automatically and the suppression list is maintained without manual updates.

Key capabilities

  • Add and remove recipients individually or via contact groups.
  • Contact group creation and recipient assignment for campaign targeting.
  • Per recipient delivery status tracking across every campaign step.
  • Complete email history per contact, accessible from the contact record.
  • Automatic unsubscribe processing and suppression list maintenance.
  • Contact record integration linking campaign activity to individual recipients.

Tips

Organize recipients into contact groups before launching a campaign so you can target and track segments without managing individual addresses for each send.