A campaign sending from twelve mailboxes produces replies in twelve separate inboxes, and nobody has the full picture. Unibox pulls every reply into one threaded inbox your whole team works from, already sorted by intent.
How it works
Replies from every connected mailbox arrive in a single threaded view, whether you send from three mailboxes or forty. Each reply is classified on arrival into interested, objection, referral, out of office, wrong person, or unsubscribe, so genuine opportunities rise to the top instead of waiting behind auto-responders. The contact record, company details, the campaign, and the step they replied to sit beside the thread, which is what makes handoffs between team members work. Answering a reply removes that contact from the remaining follow-up steps automatically, and marking one as a booked meeting credits it to the campaign. AI drafts a suggested response in your brand voice, but a person always reviews it before anything sends.
Key capabilities
- Every reply from every connected mailbox in one threaded, shared inbox.
- Intent classification on arrival, with interested replies surfaced first.
- Contact, company, campaign, and step context beside each thread.
- Automatic removal from remaining sequence steps once someone is answered.
- Team workflow with assignment, tagging, snoozing, and internal notes.
- AI drafted replies in your brand voice, always reviewed before sending, and full mobile support.
Tips
Watch the unassigned and unanswered badges rather than the total count. At volume those two numbers are the only reliable signal that a real opportunity is sitting untouched.