Pick the channels you actually sell on
EVOX runs cold email, WhatsApp, calling and SMS from one sequence, one inbox and one bill. Priced per workspace on volume not per seat, and not per mailbox.
Launch
Get your first campaign sending safely, without a deliverability consultant
$29
per workspace/month, billed annually3 seats included
What you get
- 300,000 creditsiThe monthly AI budget for copy generation, rewrites, reply drafting and triage. Every call is itemised in the AI usage log.
- Unlimited sending inboxesiConnect as many Gmail, Microsoft 365 or IMAP/SMTP mailboxes as you own. Campaigns rotate across a pool so no single mailbox carries the load.
- 15,000 emails per monthiCampaign sends across every connected inbox, tracked live on the usage dashboard. Replies and warm-up traffic are not counted.
- 2,500 active prospectsiContacts enrolled in a live sequence at any one time. Import as many as you like — extras wait in queue until a slot frees up.
- 2,500 email verificationsiMX, SPF, DMARC and A-record checks with optional deep SMTP validation, so bad addresses are caught before send.
- Unlimited seatsiOwner, Admin, Member or Viewer. Extra seats are $9/month each.
What teams pick us for
- Automated warm-up on every inboxiTurns on the moment you connect a mailbox. Pick Conservative, Moderate or Aggressive ramp, and it steps back automatically while real campaigns are sending.
- Unibox — every reply in one placeiEvery reply across every mailbox in one 3-pane view, with live category counts, global search across bodies and attachments, and keyboard shortcuts.
- AI copywriting & reply triageiAI writes the sequence, then labels each reply on arrival: Interested, Question, Objection, Meeting Booked, OOO, Auto-reply or Unsubscribe. Manual override always available.
- Deliverability suiteiPre-send spam score with one-click fixes, SPF/DKIM/DMARC checker that hands you the exact DNS records, and inbox rotation across your pool.
- Visual sequence builderiDrag Email, Wait, Condition, Task and Webhook nodes onto a canvas — or switch to Linear Mode for a simple email-and-wait flow.
- Gmail · Microsoft 365 · Outlook · IMAP · SMTP
Also included
- Lead & company searchiSearch by company, role, industry, seniority and location, or the company database by funding, size and location. Save searches as views.
- CSV import wizardiColumn mapping, duplicate detection, a per-row error report and a downloadable file of just the rows that failed.
- Template library & editori50+ pre-built templates, rich-text editing with an HTML toggle, variable autocomplete with fallbacks, and live preview against real prospect data.
- Campaign analyticsiSent, delivered, open, click, reply, bounce and unsubscribe rates, per-step drop-off, and 7, 30 or 90-day trends.
- Compliance footer enforcementiYour compliance address and a working opt-out are enforced on every send, with unsubscribers tracked and suppressed workspace-wide.
Scale
Send at real volume without burning domains, and let AI work the replies
$69
per workspace/month, billed annuallyUnlimited seats
What you get
- 3,000,000 creditsiEnough budget for AI copy, reply drafting, triage and prospect scoring across a full team. Set per-feature toggles and your own cap in AI policy.
- Unlimited sending inboxesiGroup mailboxes into pools per campaign or per offer, with a panel showing which campaigns use an inbox before you disconnect it.
- 150,000 emails per monthiTen times Launch volume. The same tier costs $94–$97/month at the two best-known cold email tools.
- 30,000 active prospectsiPooled across the workspace, with soft alerts at 80% before you hit the ceiling.
- 25,000 email verificationsiTurn on auto-validate at import and scheduled list cleaning so lists stay clean without anyone remembering to run it.
- Unlimited seatsiInvite the whole team by email as Owner, Admin, Member or Viewer, each with a per-user activity log. No per-seat charge, ever.
Everything in Launch, plus
- AI-drafted repliesiA suggested response for every Interested, Question and Objection thread, which you approve, edit or regenerate. Replies always send from the mailbox that received them.
- Auto-pause safety controlsiA campaign stops itself when bounces pass 5% or complaints pass 0.1%, and duplicate prospects already in other live campaigns are caught before send.
- Inbox reputation monitoringiA live 0–100 score per mailbox with a 30-day sparkline, plus alerts for reputation drops, bounce spikes, expired logins and disconnected mailboxes.
- Send-time optimizationiEach recipient's best send time, worked out from how they've engaged before rather than guessed.
- A/B testingiTwo to five subject or body variants per step, with sends split across them automatically and a winner promoted on your rules.
Also included
- Send windows & ramp-upiActive days and hours in sender, recipient or fixed timezone, daily caps, volume that climbs by a set amount per day, and holiday blackout dates by country.
- Behavior triggers & automationsiRules on how prospects behave — opened, clicked, replied — that fire an action, like tagging the record and notifying its owner.
- Dashboard builder & scheduled reportsiBuild views from KPI, trend, funnel, cohort, heatmap and table widgets, publish a read-only share link, and send daily, weekly or monthly digests.
- CRM, calendar & Slack synciTwo-way HubSpot and Salesforce sync with field mapping, booking links injected into replies, and Slack notifications mapped per channel.
- HubSpot · Salesforce · Calendly · Slack
- API access & webhooksiScoped, rotatable keys plus per-event webhooks with a log showing status, response code, latency and retry attempts.
Volume
High-volume outbound on reserved infrastructure instead of a shared pool
$149
per workspace/month, billed annuallyUnlimited seats
What you get
- 15,000,000 creditsiSet a token budget and per-feature toggles, with alerts at 80% and 100%.
- Unlimited sending inboxesiPlus bulk connect by CSV and OAuth batch authorisation, so onboarding 100 mailboxes isn't a hundred separate jobs.
- 600,000 emails per monthiCampaign sends across every inbox. Overage is billed at $0.30 per 1,000 rather than blocking the campaign mid-flight.
- 100,000 active prospectsiEnough headroom to keep several offers running in parallel without recycling lists early.
- 100,000 email verificationsiScrub every list before it touches a mailbox you're responsible for.
- Unlimited seatsiBring the whole team in, each scoped by role.
Everything in Scale, plus
- Dedicated IP & separate routingiYour sending traffic runs on reserved infrastructure rather than the shared pool, so another tenant's list quality can't affect your delivery.
- Inbox placement testingiSeed-list tests across Gmail, Outlook and Yahoo showing Inbox, Promotions or Spam placement per provider before you commit a campaign.
- Delivery logs & one-click resendiEvery send with its full lifecycle, headers, rendered body and click tracking, filterable and exportable.
- Workspace audit logiWho did what, to which record, when, from which IP — with a before-and-after view of the change.
- Priority support with a named contactiFour-hour first response on business days, plus a shared Slack or WhatsApp channel.
Enterprise
For programmes where security review, governance and volume all get a say
Request a quote
annual contract, invoicedUnlimited seats
Everything in Volume, plus
- Custom volume & credit budgetiEmails, prospects, channel credits, AI budget and seats sized to your programme instead of a published tier.
- Security review & DPAiVendor questionnaire, penetration test summary, subprocessor list and a signed data processing agreement.
- Single sign-on (SAML)SooniPlanned for Enterprise. Talk to us about timelines if this decides the deal.
- Enforced two-factor loginSooniPlanned. Require two-factor authentication for everyone in the workspace.
- Audit retention for legal holdSooniPlanned. Append-only audit history that cannot be edited or deleted.
- Data residency: US, EU, APACSooniPlanned. Choose the region your workspace data is stored in.
Connect
Add WhatsApp and a phone step to the email sequence you already run
$59
per workspace/month, billed annually5 seats included
Channels included
- Calling
- SMS
- LinkedIniTwo LinkedIn seats in co-pilot mode: EVOX queues the connect, message or InMail as a task and you confirm the send, which keeps you inside LinkedIn's limits.
What you get
- Unlimited sending inboxesiUnlimited Gmail, Microsoft 365 and IMAP/SMTP mailboxes with automated warm-up and rotation, same as the email plans.
- 20,000 emails per monthiCampaign sends across every connected inbox. WhatsApp, calls and SMS draw on channel credits instead.
- 5,000 active prospectsiA prospect is counted once no matter how many channels touch them, so a five-step multichannel sequence costs the same as an email-only one.
- 5,000 channel credits/monthiRoughly 1,600 WhatsApp marketing templates or 1,200 outbound call minutes at India rates. Every channel action shows its credit cost before you launch.
- 1 WhatsApp sender · 1 calling numberiOne WhatsApp Business number connected through the Cloud API, and one purchased calling number with recording and voicemail drop.
- 5,000 verifications · 1M AI tokensiEmail verification plus the monthly AI budget for copy, reply drafting, triage and call summaries.
What teams pick us for
- One sequence across every channeliDrop Email, WhatsApp, Call, SMS, LinkedIn, Wait and Condition nodes on one canvas. Branch on how the prospect replied, on any channel.
- Unibox across email, WhatsApp & SMSiReplies from every channel land in the same 3-pane inbox with AI category labels, and answering a WhatsApp thread sends from the number that received it.
- Cross-channel duplicate guardiA prospect never gets the same message twice across channels, and a reply on any channel pauses the rest of the sequence for that person.
- Click-to-call with recording & notesiBrowser dialer with call recording, disposition codes, notes written back to the prospect timeline, and voicemail drop.
- WhatsApp template manageriDraft, submit and track Meta template approvals in EVOX, with variable mapping and a live preview of how the template renders on a phone.
- Consent & opt-out on every channeliSTOP keyword handling on SMS and WhatsApp, unchecked-by-default opt-in capture, DNC list enforcement and a per-prospect consent record.
- WhatsApp Cloud API · Twilio · Gmail · Microsoft 365
Also included
- Everything in the Launch email planiAutomated warm-up, AI copywriting, deliverability suite, spam check, SPF/DKIM/DMARC checker, template library, campaign analytics and compliance footer enforcement.
- Local presence numbersiBuy numbers in the region you're calling so the prospect sees a local area code.
- Unified prospect timelineiEvery email, WhatsApp message, call, SMS and LinkedIn touch on one scrollable record with who did it and when.
Engage
Run a full outbound team across four channels, with AI working the replies
$119
per workspace/month, billed annuallyUnlimited seats
Channels included
- Calling
- SMS
- LinkedIniTen LinkedIn seats, with automated connect, message and InMail sequences inside LinkedIn's daily limits.
What you get
- Unlimited sending inboxesiGroup mailboxes into pools per offer or per rep, with rotation and warm-up on all of them.
- 150,000 emails per monthiTen times Connect volume, across unlimited inboxes and unlimited seats.
- 30,000 active prospectsiCounted once per person regardless of how many channels touch them.
- 25,000 channel credits/monthiRoughly 8,000 WhatsApp marketing templates or 6,000 outbound call minutes at India rates. Unused credits roll over 90 days on annual plans.
- 3 WhatsApp senders · 5 calling numbersiGive each rep or each market its own number. Rep identity is stamped on every send so replies route back to the right person.
- 25,000 verifications · 5M AI tokensiAuto-validate at import, scheduled list cleaning, and enough AI budget for reply drafting and call summaries across a full team.
Everything in Connect, plus
- AI-drafted replies on every channeliA suggested response for every Interested, Question and Objection thread on email, WhatsApp and SMS, which you approve, edit or regenerate.
- AI channel routingiEVOX picks the next channel per prospect based on which one they've engaged with before, instead of running the same rigid order for everyone.
- Power dialer with call queuesiWork a call list back to back with pre-call context, disposition codes and automatic logging, without dialling manually between prospects.
- Call transcription & AI summariesiEvery recorded call transcribed, summarised into next steps and objections, and written back to the prospect timeline.
- Auto-pause safety controlsiA campaign stops itself when bounces pass 5% or complaints pass 0.1%, and WhatsApp sending pauses if the number's Meta quality rating drops.
- WhatsApp quality & reputation monitoringiLive Meta quality rating and messaging limit per sender, with alerts before a number gets restricted.
Also included
- Everything in the Scale email planiSend-time optimization, A/B testing, send windows and ramp-up, behavior triggers, inbox reputation monitoring, dashboard builder and scheduled reports.
- CRM, calendar & Slack synciTwo-way HubSpot and Salesforce sync with field mapping, booking links injected into replies, and Slack notifications mapped per channel.
- HubSpot · Salesforce · Calendly · Slack
- API access & webhooksiScoped, rotatable keys plus per-event webhooks with a log showing status, response code, latency and retry attempts.
- Cross-channel analyticsiReply rate, meeting rate and cost per meeting broken out per channel, so you can see which channel is actually earning its credits.
Command
High-volume multichannel on reserved infrastructure, with governance
$249
per workspace/month, billed annuallyUnlimited seats
Channels included
- Calling
- SMS
- RCSiRich messaging on Android with branded sender, images and buttons, where the carrier supports it. Falls back to SMS automatically.
What you get
- Unlimited sending inboxesiBulk connect by CSV and OAuth batch authorisation for onboarding mailboxes in one job.
- 600,000 emails per monthiOverage is billed at $0.30 per 1,000 rather than blocking the campaign mid-flight.
- 100,000 active prospectsiEnough headroom for several offers and several markets running in parallel.
- 100,000 channel credits/monthiRoughly 33,000 WhatsApp marketing templates or 25,000 outbound call minutes at India rates.
- 10 WhatsApp senders · unlimited numbersiA sender per market or per brand, plus as many purchased calling numbers as your team needs.
- 100,000 verifications · 15M AI tokensiSet a token budget and per-feature toggles, with alerts at 80% and 100%.
Everything in Engage, plus
- Dedicated IP & separate routingiYour email traffic runs on reserved infrastructure rather than the shared pool, so another tenant's list quality can't affect your delivery.
- Inbox placement testingiSeed-list tests across Gmail, Outlook and Yahoo showing Inbox, Promotions or Spam placement per provider before you commit a campaign.
- Workspace audit logiWho did what, to which record, when, from which IP — with a before-and-after view of the change, filterable and exportable.
- MCP keys for AI operatorsiScoped keys that let an AI model read reporting and operate campaigns through EVOX's own tool interface, with every call logged.
- AI voice agentSooniPlanned. An AI voice that opens the call, qualifies and books the meeting, handing off to a rep on request.
- Priority support with a named contactiFour-hour first response on business days, plus a shared Slack or WhatsApp channel.
Enterprise
For programmes where security review, governance and volume all get a say
Request a quote
annual contract, invoicedUnlimited seats
Everything in Command, plus
- Committed channel spend at wholesale ratesiCommit to annual WhatsApp, SMS and voice volume and pay closer to carrier cost, with a monthly reconciliation statement per channel.
- Bring your own carrier or BSPiPoint EVOX at your existing Twilio, WhatsApp BSP or SIP trunk and pay us for the software only.
- Security review & DPAiVendor questionnaire, penetration test summary, subprocessor list and a signed data processing agreement.
- Single sign-on (SAML)SooniPlanned for Enterprise. Talk to us about timelines if this decides the deal.
- Audit retention for legal holdSooniPlanned. Append-only audit history that cannot be edited or deleted.
- Data residency: US, EU, APACSooniPlanned. Choose the region your workspace data is stored in.
Studio
Run a book of clients side by side, each in its own walled workspace
$199
per account/month, billed annuallyUnlimited seats
What you get
- 10 client workspacesiEach client gets isolated campaigns, prospects, mailboxes, numbers and reporting. Extra workspaces are $19/month each.
- Unlimited sending inboxesiConnect every client's mailboxes and group them into per-client pools, with a panel showing which campaigns use an inbox before you disconnect it.
- 500,000 emails per monthiPooled across every client, so a quiet month for one client funds a launch for another.
- 100,000 active prospectsiPooled across client workspaces, with per-client usage shown on the billing screen.
- 50,000 channel credits/monthiPooled WhatsApp, calling and SMS volume, with per-client consumption itemised for rebilling.
- Unlimited seats & verificationsiBring the whole delivery team in, each scoped by role and by client. Email verification is uncapped under fair use.
What agencies pick us for
- Branded client report portaliA read-only view of one client's own campaigns and results, carrying your logo, colours and sender name. Clients never see EVOX branding, your other clients, or the workspace your team works in.
- Per-client usage & rebilling exportiEmails, credits, calls and WhatsApp messages broken out per client per month as CSV, ready to drop into an invoice.
- Cross-client control roomiOne screen showing every client's campaigns, reply rates, mailbox health and credit burn, with drill-down per workspace.
- Client-scoped rolesiAssign an account manager to three clients and they see nothing outside those three. Enforced on every API call too.
- Template & sequence library sharingiBuild a play once, publish it to your library, deploy it into any client workspace with their variables mapped.
- All four channels on every workspaceiEmail, WhatsApp, calling and SMS available in each client workspace, with senders and numbers owned per client.
Also included
- Everything in the Engage multichannel planiAI-drafted replies, AI channel routing, power dialer, call transcription, auto-pause safety controls and WhatsApp quality monitoring.
- Delivery logs & one-click resendiEvery send with its full lifecycle, headers, rendered body and click tracking, filterable per client.
- Workspace audit logiWho did what, to which record, when, from which IP — with a before-and-after view of the change.
Network
Scale past forty clients on reserved sending infrastructure of your own
$399
per account/month, billed annuallyUnlimited seats
What you get
- 40 client workspacesiExtra workspaces are $12/month each at this tier. Archiving a client frees the slot immediately.
- Unlimited sending inboxesiPlus bulk connect by CSV and OAuth batch authorisation, so onboarding a client's 40 mailboxes is one job.
- 2,000,000 emails per monthiPooled across every client. Overage is billed at $0.25 per 1,000 rather than blocking a client's campaign mid-flight.
- 400,000 active prospectsiPooled, with soft alerts at 80% and per-client breakdown on the billing screen.
- 200,000 channel credits/monthiPooled across clients. Committed annual volume can be priced closer to carrier cost — ask us.
- Unlimited seats & verificationsiNo per-seat charge at any headcount, and uncapped verification under fair use.
Everything in Studio, plus
- Client report portal on your own domainiPoint a CNAME at us — reports.youragency.com — and we issue the certificate automatically. Applies to the client-facing report portal and its email notifications. The EVOX app your team works in stays on evox.
- Dedicated IP pool & separate routingiYour clients' traffic runs on reserved infrastructure rather than the shared pool, isolated from other tenants' list quality.
- Inbox placement testing per clientiSeed-list tests across Gmail, Outlook and Yahoo showing Inbox, Promotions or Spam placement, run per client domain.
- Client onboarding automationiA repeatable checklist that provisions the workspace, DNS records, warm-up schedule and starter sequences from a template.
- MCP keys for AI operatorsiScoped keys that let an AI model read reporting and operate campaigns through EVOX's own tool interface, with every call logged.
- Named account manageriFour-hour first response on business days, a shared Slack or WhatsApp channel, and quarterly deliverability reviews.
Partner
Resell EVOX to your clients at wholesale rates, billed to you
Request a quote
annual contract, invoicedUnlimited seats
Everything in Network, plus
- Unlimited client workspacesiNo per-workspace fee. Provision clients through the API as part of your own signup flow.
- Wholesale rate cardiCommitted annual email and channel volume priced closer to cost. You bill your client whatever your retainer says; your margin is the gap. Clients are told EVOX is the platform — this is a reseller agreement, not a white-label licence.
- Bring your own carrier or BSPiPoint EVOX at your existing Twilio, WhatsApp BSP or SIP trunk and pay us for the software only.
- Provisioning & billing APIiCreate workspaces, assign quotas, read per-client usage and push overage into your own billing system.
- Co-selling & enablementiDeal support, demo environments, and your team trained on deliverability and WhatsApp compliance.
- Security review & DPAiVendor questionnaire, penetration test summary, subprocessor list and a signed data processing agreement.
Questions & Answers
The stuff people ask
before paying.
Common questions about EVOX credits, unlimited users, the free trial, what happens when you run out or downgrade, and how your data is handled. If something's missing, talk to our team.
Do unused credits roll over?
Plan credits reset each month. Top-up credits you buy separately never expire while your subscription is active, and plan credits debit first so your top-ups are protected.
What if I run out of credits mid-month?
Can I really add unlimited users?
Is there a free trial without a card?
What happens if I downgrade?
How is my data handled?
Stop juggling email tools. Start converting
Join teams who replaced Mailchimp, Klaviyo, ActiveCampaign, Apollo, and Instantly with EVOX. One workspace. Unlimited users. Free trial, no card needed.