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Stalled signers don't slip. They get nudged.

Sigi sends automatic alerts when a signer has viewed the document but hasn't signed after 24 hours. Reminder frequency is configurable per team, and smart escalation kicks in for repeated stalls. The team chases the right contracts at the right cadence without anyone polling a dashboard.

Stalled
How It Works

From stall detection to signed contract in 4 steps

Signer views but doesn't sign for 24 hours, first alert fires, reminder cadence runs, smart escalation handles repeated stalls.

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24 Hour Threshold

Signer views but doesn't sign for 24 hours

When a signer has opened the contract, spent meaningful time reading, and still hasn't signed after 24 hours, Sigi detects the stall. The threshold catches the case where the signer is clearly engaged but hesitating, which is the signal worth acting on.

Viewed24 Hour ThresholdEngaged But HesitatingAuto Detected

First Alert Fires

First alert fires automatically

The moment a stall is detected, the first alert fires to the team responsible for the contract. The alert names the specific signer, the contract, the time since last view, and the suggested next action. The team sees the signal and can act on it without checking any dashboard.

Auto FireSigner NamedContract IdentifiedSuggested Action

Reminder Cadence

Reminder cadence runs on the team's schedule

If the signer still hasn't signed after the first alert, the reminder cadence kicks in. The team configures the frequency. Daily, every other day, every three days, whatever matches their operational style. The cadence runs until the contract is signed or the team manually closes the alert track.

ConfigurablePer TeamUntil SignedOr Closed

Smart Escalation

Smart escalation for repeated stalls

When a stall continues past multiple reminder cycles, smart escalation kicks in. The alert tone changes, additional team members get looped in, the contract surfaces with higher priority in the dashboard. Routine stalls and serious holdups get treated differently because they require different responses.

Escalation TriggerWider AudienceHigher PriorityDifferent Treatment
Why Teams Choose SIGI

Six reasons stalled signers stop slipping

Automatic alerts on stall, configurable reminder frequency, smart escalation for serious holdups. The team chases the right contracts at the right cadence without manual polling.

Stalled signers stop slipping through the cracks

Stalled signers stop slipping through the cracks

A signer who viewed and didn't sign is a deal in progress that needs attention. Without automatic alerts, those contracts get forgotten until quarter end when the team realises a meaningful chunk of pipeline never closed. Auto alerts ensure no stalled signer goes unnoticed.

Alerts pushed to the team, no dashboard polling

Alerts pushed to the team, no dashboard polling

The team should not need to check a dashboard every morning to see which contracts have stalled. Push alerts deliver the signal to the team in real time, so the operational picture stays current without anyone doing manual review work.

Reminder frequency configurable per team

Reminder frequency configurable per team

Different teams operate at different cadences. A sales team chasing quarterly close benefits from frequent reminders. A legal team managing long term agreements prefers a slower cadence. The team configures the frequency that matches their operational rhythm.

Smart escalation handles serious holdups

Smart escalation handles serious holdups

A contract stalled for two days is different from one stalled for two weeks. Smart escalation differentiates routine stalls from serious ones by changing the alert tone, looping in additional team members, and raising priority in the dashboard. The team's response matches the actual situation.

Works with the team's existing chat tool

Works with the team's existing chat tool

Alerts push to the chat tool the team already uses. The operational picture lands in the place the team is already paying attention, so stalled signer signals get the same urgency as everything else flowing through the team's chat workflow.

Every alert tied to specific signer and contract

Every alert tied to specific signer and contract

An alert that just says "a signer is stalled" is useless. Each Sigi alert names the specific signer, the specific contract, the time since their last view, and the suggested next action. The team acts on the alert immediately rather than spending time digging for context.

Stop chasing signers manually. Start letting the alerts run themselves.

Auto alerts when a signer stalls. Configurable reminder frequency. Smart escalation for repeated holdups. Push delivery to the team's existing chat tool. The follow up layer your contract close has always needed.

Who uses SIGI stalled signer alerts
Deepak MehrotraDeepak MehrotraDeepak MehrotraDeepak Mehrotra

9400+

Teams catching stalled signers before they cost revenue

Built for teams whose revenue depends on contracts that don't slip through the cracks

Sales operations teams chasing deals to close who cannot afford for a stalled signer to be discovered at quarter end. Founders waiting on high value contract signatures who want a nudge mechanism running in the background. Account managers trying to close deals before quarter end who need stalled signers surfaced while there's still time to act. Legal operations teams managing high contract throughput who need automatic follow up rather than manual polling.

Auto Alerts

On Stall

Configurable

Cadence

Smart

Escalation

Per Signer

Detail

Alert Layer

Pushes notifications when a signer stalls

When a signer has viewed but not signed after 24 hours, the alert fires automatically. The team gets notified in the chat tool they already use, with the specific signer, contract, and suggested action ready to act on.

Pushes notifications when a signer stalls
Features

Everything the alert layer ships with

Auto alert on 24 hour stall, configurable reminder frequency, smart escalation, per signer detail, chat tool push delivery, per contract routing.

Auto Alert On 24 Hour Stall

Auto Alert On 24 Hour Stall

The moment a signer has viewed the document and not signed for 24 hours, the first alert fires automatically. No manual configuration per contract, the threshold catches every stall as it happens.

Configurable Reminder Frequency

Configurable Reminder Frequency

The team configures how often reminders fire after the first alert. Daily, every other day, every three days, whatever matches the team's operational rhythm and audience tolerance for follow up.

Smart Escalation Cadence

Smart Escalation Cadence

When a stall continues past multiple reminder cycles, escalation kicks in. Alert tone changes, additional team members get looped in, the contract surfaces with higher priority. Routine and serious stalls get different treatment.

Per Signer Alert Detail

Per Signer Alert Detail

Every alert names the specific signer, contract, time since last view, and suggested next action. The team acts on the alert immediately rather than spending time digging for context across multiple systems.

Chat Tool Push Delivery

Chat Tool Push Delivery

Alerts push to the team's existing chat tool. The operational picture lands in the place the team already pays attention to, so stalled signer signals get the same urgency as the team's other operational alerts.

Per Contract Routing

Per Contract Routing

Different contracts route to different channels and audiences. Customer contracts to the account team, vendor contracts to procurement, employment contracts to HR. Each alert reaches the team responsible for the close.

Auto Alert On 24 Hour Stall

Auto Alert On 24 Hour Stall

The moment a signer has viewed the document and not signed for 24 hours, the first alert fires automatically. No manual configuration per contract, the threshold catches every stall as it happens.

Configurable Reminder Frequency

Configurable Reminder Frequency

The team configures how often reminders fire after the first alert. Daily, every other day, every three days, whatever matches the team's operational rhythm and audience tolerance for follow up.

Smart Escalation Cadence

Smart Escalation Cadence

When a stall continues past multiple reminder cycles, escalation kicks in. Alert tone changes, additional team members get looped in, the contract surfaces with higher priority. Routine and serious stalls get different treatment.

Per Signer Alert Detail

Per Signer Alert Detail

Every alert names the specific signer, contract, time since last view, and suggested next action. The team acts on the alert immediately rather than spending time digging for context across multiple systems.

Chat Tool Push Delivery

Chat Tool Push Delivery

Alerts push to the team's existing chat tool. The operational picture lands in the place the team already pays attention to, so stalled signer signals get the same urgency as the team's other operational alerts.

Per Contract Routing

Per Contract Routing

Different contracts route to different channels and audiences. Customer contracts to the account team, vendor contracts to procurement, employment contracts to HR. Each alert reaches the team responsible for the close.

Questions & Answers

Everything you need to know

Common questions about what triggers alerts, configurable frequency, smart escalation, delivery destinations, the relationship to Signing Behavior Analysis, and per contract customisation.

A signer who has viewed the contract and not signed for 24 hours. The threshold catches the case where the signer is clearly engaged with the document but hasn't progressed to signature. Signers who haven't viewed at all are tracked separately as "not yet opened" since the signal is different and calls for a different team response.

Network background
SIGI · Stalled Signer Alerts

Stop chasing stalled signers by hand. Start letting the alerts handle the nudging.

Auto alerts on 24 hour stall. Configurable reminder frequency. Smart escalation for repeated holdups. Push delivery to the team's existing chat tool. The follow up layer your contract close has always deserved.

Sigi · AI documents and e-signature

Sigi drafts, sends, and gets it signed without the chasing.

Turn a contract into a signed, audited document in minutes while AI flags risky clauses before they reach your signer.

5 min
average time to signed
0
risky clauses missed
100%
documents with audit trail
6
signing workflows supported