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Sigi sends automatic alerts when a signer has viewed the document but hasn't signed after 24 hours. Reminder frequency is configurable per team, and smart escalation kicks in for repeated stalls. The team chases the right contracts at the right cadence without anyone polling a dashboard.

Signer views but doesn't sign for 24 hours, first alert fires, reminder cadence runs, smart escalation handles repeated stalls.

24 Hour Threshold
When a signer has opened the contract, spent meaningful time reading, and still hasn't signed after 24 hours, Sigi detects the stall. The threshold catches the case where the signer is clearly engaged but hesitating, which is the signal worth acting on.

First Alert Fires
The moment a stall is detected, the first alert fires to the team responsible for the contract. The alert names the specific signer, the contract, the time since last view, and the suggested next action. The team sees the signal and can act on it without checking any dashboard.

Reminder Cadence
If the signer still hasn't signed after the first alert, the reminder cadence kicks in. The team configures the frequency. Daily, every other day, every three days, whatever matches their operational style. The cadence runs until the contract is signed or the team manually closes the alert track.

Smart Escalation
When a stall continues past multiple reminder cycles, smart escalation kicks in. The alert tone changes, additional team members get looped in, the contract surfaces with higher priority in the dashboard. Routine stalls and serious holdups get treated differently because they require different responses.
Automatic alerts on stall, configurable reminder frequency, smart escalation for serious holdups. The team chases the right contracts at the right cadence without manual polling.
A signer who viewed and didn't sign is a deal in progress that needs attention. Without automatic alerts, those contracts get forgotten until quarter end when the team realises a meaningful chunk of pipeline never closed. Auto alerts ensure no stalled signer goes unnoticed.
The team should not need to check a dashboard every morning to see which contracts have stalled. Push alerts deliver the signal to the team in real time, so the operational picture stays current without anyone doing manual review work.
Different teams operate at different cadences. A sales team chasing quarterly close benefits from frequent reminders. A legal team managing long term agreements prefers a slower cadence. The team configures the frequency that matches their operational rhythm.
A contract stalled for two days is different from one stalled for two weeks. Smart escalation differentiates routine stalls from serious ones by changing the alert tone, looping in additional team members, and raising priority in the dashboard. The team's response matches the actual situation.
Alerts push to the chat tool the team already uses. The operational picture lands in the place the team is already paying attention, so stalled signer signals get the same urgency as everything else flowing through the team's chat workflow.
An alert that just says "a signer is stalled" is useless. Each Sigi alert names the specific signer, the specific contract, the time since their last view, and the suggested next action. The team acts on the alert immediately rather than spending time digging for context.
Auto alerts when a signer stalls. Configurable reminder frequency. Smart escalation for repeated holdups. Push delivery to the team's existing chat tool. The follow up layer your contract close has always needed.
9400+
Teams catching stalled signers before they cost revenue
Sales operations teams chasing deals to close who cannot afford for a stalled signer to be discovered at quarter end. Founders waiting on high value contract signatures who want a nudge mechanism running in the background. Account managers trying to close deals before quarter end who need stalled signers surfaced while there's still time to act. Legal operations teams managing high contract throughput who need automatic follow up rather than manual polling.
On Stall
Cadence
Escalation
Detail
When a signer has viewed but not signed after 24 hours, the alert fires automatically. The team gets notified in the chat tool they already use, with the specific signer, contract, and suggested action ready to act on.

Auto alert on 24 hour stall, configurable reminder frequency, smart escalation, per signer detail, chat tool push delivery, per contract routing.
The moment a signer has viewed the document and not signed for 24 hours, the first alert fires automatically. No manual configuration per contract, the threshold catches every stall as it happens.
The team configures how often reminders fire after the first alert. Daily, every other day, every three days, whatever matches the team's operational rhythm and audience tolerance for follow up.
When a stall continues past multiple reminder cycles, escalation kicks in. Alert tone changes, additional team members get looped in, the contract surfaces with higher priority. Routine and serious stalls get different treatment.
Every alert names the specific signer, contract, time since last view, and suggested next action. The team acts on the alert immediately rather than spending time digging for context across multiple systems.
Alerts push to the team's existing chat tool. The operational picture lands in the place the team already pays attention to, so stalled signer signals get the same urgency as the team's other operational alerts.
Different contracts route to different channels and audiences. Customer contracts to the account team, vendor contracts to procurement, employment contracts to HR. Each alert reaches the team responsible for the close.
The moment a signer has viewed the document and not signed for 24 hours, the first alert fires automatically. No manual configuration per contract, the threshold catches every stall as it happens.
The team configures how often reminders fire after the first alert. Daily, every other day, every three days, whatever matches the team's operational rhythm and audience tolerance for follow up.
When a stall continues past multiple reminder cycles, escalation kicks in. Alert tone changes, additional team members get looped in, the contract surfaces with higher priority. Routine and serious stalls get different treatment.
Every alert names the specific signer, contract, time since last view, and suggested next action. The team acts on the alert immediately rather than spending time digging for context across multiple systems.
Alerts push to the team's existing chat tool. The operational picture lands in the place the team already pays attention to, so stalled signer signals get the same urgency as the team's other operational alerts.
Different contracts route to different channels and audiences. Customer contracts to the account team, vendor contracts to procurement, employment contracts to HR. Each alert reaches the team responsible for the close.
Common questions about what triggers alerts, configurable frequency, smart escalation, delivery destinations, the relationship to Signing Behavior Analysis, and per contract customisation.
A signer who has viewed the contract and not signed for 24 hours. The threshold catches the case where the signer is clearly engaged with the document but hasn't progressed to signature. Signers who haven't viewed at all are tracked separately as "not yet opened" since the signal is different and calls for a different team response.
Auto alerts on 24 hour stall. Configurable reminder frequency. Smart escalation for repeated holdups. Push delivery to the team's existing chat tool. The follow up layer your contract close has always deserved.
Turn a contract into a signed, audited document in minutes while AI flags risky clauses before they reach your signer.