Every event, instantly.
Where the team is already looking.

Every meaningful event across the platform. Document workflow events including sent, viewed, signed, declined, and completed. Stalled signer alerts when a signer has viewed but not signed for 24 hours. Expiration reminders at 7, 3, and 1 day before a validity window closes. Risk flag notifications when the contract intelligence layer surfaces a risk. Approval actions when approvers respond on routed contracts. The layer covers every operational signal.

The notification reaches the feed within seconds of the event. When something happens on any document, the platform detects it at once and pushes it to every team member who should see it. The signal arrives in real time with no dashboard refresh. For time sensitive events like risk flags and stalled signers, this near instant delivery is the difference between catching a problem early and finding it after damage is done.

Every notification the team has received, with read and dismiss controls. The centre lives inside the platform and keeps a full history of events. The team can scroll back through past notifications, search for specific events, mark items as read, or dismiss notifications that have been handled. Notifications do not just flash by and disappear. The history stays accessible so the team can catch up after a busy stretch or review what happened on a specific contract.

Both happen for every workflow event. Push notifications fire in real time for team members using the platform actively. Email notifications fire in parallel for every workflow event, so team members away from the platform still get the signal. The team can configure email frequency for high volume events, choosing immediate per event or a daily digest. Critical events like risk flags and stalled signer alerts always send email regardless of digest settings.

This is the underlying notification system both features use. Stalled Signer Alerts defines when a stalled signer notification fires and what reminder cadence follows. Expiration Reminders defines the 7, 3, and 1 day schedule for expiration notifications. Real Time Notifications is the layer that delivers those notifications through push, in app centre, and email. The specific features handle when to fire; this feature handles the delivery infrastructure they all use.

Each team member configures which event types they receive and through which channels. Sales operations might want immediate push for every document event but only daily email digests. Legal counsel might want immediate push and email for risk flags but lighter coverage for routine signing events. The notification settings can be customised per user, so each team member's notification feed matches their actual responsibility rather than overwhelming everyone with everything.